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For products purchased on shop.wuquestudio.com

You can contact us using the widget at the bottom right of this page or Send an email to wuque-studio.freshdesk.com/support/tickets/new
Please include the following information:
  • Your order number.
  • A brief description of the problem you're experiencing. Please feel free to include images / videos if possible.

Please make sure to send the email from the email address associated with your wuquestudio.com account.

    For products purchased elsewhere

    Send an email to wuque-studio.freshdesk.com/support/tickets/new with the following information:
    • Your name.
    • The store you bought the item from.
    • The date of purchase.
    • A brief description of the problem you're experiencing. Please feel free to include images / videos if possible.

      Product / Shipping Updates

      General product and shipping updates will be posted in the updates page.

      Our customer service representatives do not have any additional information beyond the information available in that page.

      General Inquiry

      Please fill out the form below or send an email to wuque-studio.freshdesk.com/support/tickets/new to contact us.

       

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